How to Get Quick Hits in GTM Ops and RevOps
Read time: 6 minutesListen to the podcast episode on this topic via Spotify or Apple Podcasts.
A new revenue leader steps in and is immediately met with pressure. The board wants results. The CEO wants answers. No one is asking for a 12-month roadmap. What they’re really asking is: how soon can you show progress?
There’s usually no appetite for a long diagnostic, no patience for a full rebuild. Whether it’s a CRO, CMO, or VP of RevOps, most of the time, no one is getting a year to overhaul the go-to-market engine. They’re being asked to show impact immediately.
This is the pressure we’re brought into every time a new client calls. They’re not asking us for a strategy deck. They want a quick hit. Something real. Something measurable. Something they can point to when the board or CEO asks, “What’s changed since you got here?” Most important, something to hit their target.
We’ve learned how to deliver those quick hits without cutting corners. And the key is knowing which parts of our frameworks to apply, and how to apply them fast.
The GTM Efficiency Pyramid is Our Compass
The GTM Efficiency Pyramid remains our north star. It outlines four stages of maturity: Fundamentals, Adoption, Optimization, and Acceleration. We apply it across every go-to-market motion: inbound, outbound, pipeline management, and customer success.
We could slice it even further for specific use cases like renewals, expansion, onboarding, or allbound strategies. But regardless of how it’s sliced, the reality is that it takes time. In companies with long sales cycles, overlapping sales motions, and complex product lines, reaching the top of the pyramid can take quarters, even years.
That’s the problem. When the pressure is on to show impact in less than a quarter, we can’t afford to wait for optimization or automation. We need a way to deliver fast results while simultaneously building a better engine. That’s where the GTM Decision Tree comes in.
Use the GTM Decision Tree to Find the Bottleneck
The first thing we do is narrow focus. What needs attention soonest: new business or net revenue retention? If it’s new business, do we need more pipeline or do we need to close more of the pipeline we already have?
We wrote more about this in another newsletter here.
This helps us identify the biggest bottleneck and decide what to fix first. We have to ask, if we can only fix one thing, what will drive the most impact? Most folks say leads or pipeline. Most of the time this is wrong, because something else, like closing, or retention, is severely broken.
Whatever path we choose, we don’t begin with tactics. We begin with fundamentals.
Begin with Fundamentals: Define the Process
Fundamentals are about defining the go-to-market process clearly and making it executable. That starts with outlining ICPs and buyer personas, by product, not just company-wide. From there, we map the customer journey. We define what qualifies as an MQL, when it should be routed to sales, and exactly how that handoff happens.
Let’s take inbound as an example. We’ve worked with companies that generate tens of thousands of leads, but sales isn’t following up. Conversion rates are near zero. The issue isn’t volume. It’s the absence of a defined process.
We separate hand-raisers from scored leads. We define response time expectations. We establish a consistent follow-up cadence: how many calls, how many emails, over what time period, and through which channels. And we don’t stop at process docs. We build this logic directly into the systems so the team can actually execute it.
More on this in the GTM Efficiency Pyramid.
Then Drive Adoption: Execute and Measure
Once the process is defined and operationalized, the next stage is adoption. That means training the team, building dashboards, and establishing a regular management cadence. More importantly, it means getting visibility into what’s actually being executed, and using that visibility to make sure the right things are executed.
In our inbound example, we track lead response time, measure how many follow-up attempts are being made, and break down conversion rates by lead type and channel. Once we can see the execution and the data, we can finally evaluate whether the process is working and where it’s breaking down.
At this point, we haven’t even begun to optimize. But we’ve already moved the needle just by ensuring that the team is executing consistently and being held accountable. These first two steps can be completed in many companies in as little as a few weeks to a few months.
How Quick Is This Hit?
We’re often able to work through Fundamentals (definition and process) and Adoption (getting people to execute the process) in weeks. Obviously, doing this for a single motion, like Inbound, with a single team is faster than doing it across multiple motions in SMB, MM, ENT, INTL, etc. but this can happen pretty quickly, especially for short cycles.
This is because we don’t need a perfect system to drive fast results. Just executing the basics with consistency can be enough to improve performance. In the inbound example, better lead response times and consistent follow-up often lead to increased conversions, even with the same quality of leads.
The same principle applies to outbound, pipeline management, and customer success. The goal isn’t to reinvent the motion. It’s to take the process that already exists in someone’s head, formalize it, implement it, and drive execution.
That’s what we mean by a quick hit. We’re not reinventing the wheel. We’re operationalizing what should already be happening and making it measurable.
This Is How We Deliver in the First 90 Days
We don’t try to fix everything. We find the highest-leverage motion or two, define the process, build it into the systems and then drive adoption. This allows us to get the team executing at a high level, fast.
With the immediate traction this creates, we get something real to measure. This high-quality, consistent data then lays the foundation for deeper optimization over time.
Most importantly, these quick wins earn trust. In the eyes of the CRO, the CEO, and the board, it proves that progress is possible.
Bring us on board to deliver quick wins for your company by starting the conversation here.
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